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Customer Care Center Assistance Request Form

 


    
(username@xxxxx.xxxxx )


Please provide contact information:


  

Phone number:  
  


  


Special Contact Information

Call me first! (please check here):
Best time to call is: 

Instead of contacting me (please check here   ), coordinate this first with:


Incident Information

 Telephone Incident:

   Telephone Problem? (pleae check if "yes.") 
   Alternate Phone Number to use for :  

 Operating System Incident (select appropriate box below if reporting a computer   problem):

  Windows N T   Windows 95   Windows 98   Windows 2000  
  Windows X P   Other

 Please provide a detailed description of the problem or :

   

When you have completed this form, please select the "submit" button:
  

The information entered into this web form will be sent to the Customer Care Center via e-mail message.  A Customer Care Center representative will reply to your e-mail message within 24 hours. If the representative cannot answer your question, then it will be logged into the Customer Care Center database and assigned to a technician.

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