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Call Center Contact Information

Customer Care Center Information: Frequent Questions | Policy


Phone Contact:
(top)

501.682.HELP (4357) Option 3
1.800.435.7989 Option 3

A Call Center representative will answer your call. If the representative is unable to answer your question or resolve your problem, then it will be logged in the Call Center database and assigned to a technician.

E-mail Contact: (top)

24 hours a day
DIS.CallCenter@arkansas.gov

Please include your phone number and agency.

A Call Center representative will reply to your email message within 24 hours. If the representative is unable to answer your question, it will be logged into the Call Center database and assigned to a technician.

Assistance Request Form Contact: (top)

To send your information through this web site:

1 Go to web form (select this link).
2 Complete the form.
3 Select the submit button at the bottom of the form.


The information you enter into the web form will actually be sent to the Call Center via email message. A Call Center representative will reply to your email message within 24 hours. If the representative cannot answer your question, then it will be logged into the Call Center database and assigned to a technician.

Fax Contact: (top)

Fax your information or request to 501.379.3210.

Please include your phone number and agency.

A Call Center representative will contact you with 24 hours. If the representative is unable to answer your question, then it will be logged into the Call Center database and assigned to a technician.

 

 
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