Contact D I S

Donnie Matthews, Customer Account Representative Biography:

Phone: 501.682.3038
E-mail: donald.matthews@arkansas.gov

Donnie Matthews is a Senior Customer Account Representative in the DIS Customer Relationship Management (CRM) Division. Donnie has worked as a DIS account representative for nearly nine years, managing an account base of more than 70 customers. Prior to his employment with DIS, Donnie received years of experience in customer outreach within the investment banking and manufacturing industries.

At DIS, Donnie has played an integral role in many successful projects, including the 2001 conversion of more than 25,000 phone lines from PBX to a Central Office based solution, the creation and coordination of the DIS Technology Showcase, and the enhancement of the DIS Product and Service Guide, which is available on the DIS website and in hard copy. Donnie enjoys working with DIS customers and meeting their technology needs on a daily basis.

Donnie holds a Bachelor’s Degree in Finance from the University of Central Arkansas. He is a Dale Carnegie Graduate and has certifications as a Customer Relationship Manager and in Customer satisfaction. He will also graduate from the Arkansas Public Administration Consortium (APAC) Certified Public Manager program in May 2008. Away from the office, Donnie enjoys golf, following the Razorbacks, and spending time with his wife and young son.