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The Department of Information Systems is pleased to present our 2011 Annual Report. Customer satisfaction every time is DIS' vision. In pursuit of fulfilling our vision, the more than 250 IT professionals at the Department of Information Systems worked diligently throughout 2011. We are always committed to taking on the challenge of providing the latest technology-based products to our customers which includes state agencies, boards and commissions, K-12 public schools, colleges and universities, and city and county governments.
Throughout 2011, DIS engaged in nearly 40 operational initiatives all designed to achieve our five strategic goals of Workforce Excellence, Customer Service Excellence, E-Leadership, Financial Excellence, and Operational Excellence and to deliver technology leadership and advancement for our customers. This annual report is a record to underscore the achievements and projects accomplished at DIS throughout the past year. It also conveys the teamwork and sense of unity required at all levels to progress toward optimizing efficiency, cost-effectiveness, and state resources to improve the delivery of state public services.