DIS’ Digital Subscriber Line (DSL) is a digital line service providing users with simultaneous voice and data connections over a Remote LAN (RLAN) to the State network. RLANDSL can also provide small offices with a more cost effective solution than a frame relay connection. DSL is designed to provide greater downstream bandwidth than upstream. Service and bandwidth availability are dependent on the distance between the customer’s location and the telephone company’s central office or nearest hub.
This service includes a DSL circuit including router and Internet access. DSL options depend on the distance between the customer’s location and the telephone company’s central office or nearest hub. These options include:
- Basic DSL (128K upstream, 384K to 1536K downstream)
- Premium DSL (384K upstream, 1536K to 6000K downstream)
- Incumbent Territories DSL (0K to 512K upstream, 0K to 512K downstream)
- Competitive Territories DSL (256K upstream, 0K to 3000K downstream)
- Primary DSL (256K upstream, 0K to 384K downstream)
DIS conducts network monitoring 24/7 with eHealth and Spectrum, network management tools that pinpoints problems for corrective action and produce performance reports. This is a proactive approach so the customer will incur the minimum amount of downtime. The network availability target is 99.5% or greater.