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Agencies | Online Services | Policies

PERSONNEL SECURITY

Office of the Executive Chief Information Of?cer


Standard Statement - SS-70-007Promulgated 2/28/2004

1.0 Purpose

All information assets handled by computer systems must be adequately protected against unauthorized modi-?cation, disclosure, or destruction. Personnel security is necessary to uphold access control and to limit informa-tion retrieval to a need-to-know basis.

2.0 Scope

This standard statement applies to all state agencies, institutions of higher education, boards and commissions.

3.0 Background

The Arkansas Information Systems Act of 1997 (Act 914, 1997) gives the Of?ce of Information Technology the authority to de?ne standards, policies and procedures to manage the information resources within the state. This is accomplished through work with a multi-agency working group known as the Shared Technical Architec-ture Team.

In addition, Act 1042 of 2001 states that the Executive Chief Information Of?cer oversees the development of information technology security policy for state agencies.

4.0 References

4.1 Act 914 of 1997: Authorized the Of?ce of In-formation Technology (OIT) to develop statewide policies.

4.2 Act 1042 of 2001: Authorized the Executive CIO to develop security policy.

5.0 Standard

5.1 Each affected organization shall implement an ongoing IT security awareness program which com-municates the IT security policy to each user and promotes a complete understanding of the impor-tance of IT security. It should convey the message that IT security is to the bene?t of the organization and all its employees, and that all employees are responsible for IT security.

5.2 IT management should ensure that their personnel, including contracted personnel, are subjected to an appropriate level of security clearance before they are hired, transferred or promoted, depending on the sensitivity of the position. An employee who was not subjected to such a clearance when ?rst hired, should not be placed in a sensitive position until a security clearance has been obtained.

5.3 IT management should maintain a record of individuals currently authorized to access sensitive information.

6.0 Procedures

The agency shall be able to demonstrate compliance with this policy.

7.0 Revisions

None

8.0 De?nitions

8.1 Training: Any information sharing, orientation process, ongoing supervision, or counseling. This may also include training by methods of an infor-mal classroom, the intranet, and any posted internet information.

8.2 Security Clearance: Security clearance may include a law enforcement background check and may be combined with some form of biometric identi?cation (i.e., ?ngerprints)

9.0 Related Resources

COBIT Standards: http://www.isaca.org/cobit.htm

HIPAA Final Security Standards: http://www.hipaadvisory.com/regs/?nalsecurity

United States Department of Agriculture's Personnel Security Process: http://www.usda.gov/da/pdsd/

PERSONNEL SECURITY

People are an important part of an effective security strategy. Technology alone cannot protect sensitive or critical information. Statistics show that a majority of system compromises come from within organizations, but it is not always an intentional act. The more aware a person is about secure information technology behavior, the stronger the organization's cyber defenses will be.

Proper security screening of personnel (including contract personnel) is a necessity prior to allowing access to computers and network systems. Varying levels of security clear-ance may be based on the sensitivity of the employee's position.

Security clearance checks include law enforcement background checks and biometric identi?cation (?ngerprints, etc.), and IT management must maintain records of individuals currently authorized to access sensitive information.

END USER AWARENESS

Education of personnel regardingIT security is an essential and effective way to prevent damage and destruction to computer systems. There are many ways to accomplish this, such as new employee orientations, ongoing supervision, informal classroom presentations, an of?ce intranet, and any internet information.

Without employee awareness and cooperation, organizational networks are at high risk. End users may become victims of scams, may be fooled by social engineering that entices them to dangerous web sites or to open malicious email, or may have illicit spyware or adware remotely loaded from an Internet site.

In sur?ng the Internet, small self-contained programs are often downloaded to a computer, usually without permission. These automatically take action on a computer, such as deleting ?les, modifying the computer's settings, stealing passwords and sending ad hoc emails.

Few people realize that by simply visiting a website or opening an email, much of this undesirable activity can automatically occur on their computer and that anti-virus software protection is not enough.

AVOID PROBLEMS

In a work environment, the risks multiply. Employees enter passwords to access a variety of systems, applications, and accounts that contain sensitive data. They also share private information with co-workers and partners via email . . . even as spyware records every keystroke and passes it along to a faceless third party.

Some ways to avoid problems:


QUESTIONS?

If you have questions about Personnel Security standard, please contact:

Arkansas State Security Of?ce

(501) 682-4300

www.cio.arkansas.gov/security

If you have questions about personnel security issues, please contact:

Your Network Administrator or IT Support Staff