What is the service?

D I S offers Dedicated Server Hosting for customers who want a comprehensive hosting solution. DIS provides the hardware, and the customer provides the software. Actual server specifics may vary based on hardware availability at the time of service setup. The system will be housed in the D I S Data Center.

What is included?

• Microsoft Windows Server 2003
• Microsoft Operations Manager 2005 “Client”
• D I S approved anti-virus software
• Installation of system in the D I S Data Center
• One 10/100/1000MB Ethernet connection
• Subnet of IP Addresses
• Basic firewall services

For specific information on Dedicated Server Hosting Band options, please see the Band Options below:

What should the customer expect?

Highly trained professionals will perform regular security vulnerability scans, and firewall configuration is available at customer request. Hardware support is included and a new server will be provided after 48 months in use, but before 54 months in use. Also at the customer’s request, D I S may provide additional professional and technical resources such as Disaster Recovery, Project Management, Software Analysis, Server Management and Support, and Software Testing, to assist with management, requirements identification, implementation, problem resolution, and enhancement support. D I S will not be responsible for problems outside the control of D I S, but will work with the customer to help resolve problems. Such costs are not included in the rates associated with this service.

How do we charge?

Please see the D I S Rate Sheet (EXCEL) for rate information.

Customer Responsibilities

• Procurement, installation, configuration, and maintenance of all application software.
• List of personnel authorized to work on the equipment
• Provide contact(s) for equipment related issues
• Firewall configuration information

Lead Time

Lead times vary and depend upon the customers requirements. For more information, contact D I S Customer Service.