Professional Services

Disaster Recovery/Business Continuity Services

What is the Service?

D I S Disaster Recovery and Business Continuity Services are provided to assist D I S employees, customers, and state and local agencies in developing business and disaster recovery plans. Plans are designed to keep resources free from interruption in the event of unforeseen catastrophes.

What is included?

D I S Disaster Recovery and Business Continuity Services include:

• Business Impact Analysis
  • Assistance
  • Consultation
• Disaster Recovery Software
  • Assistance
  • Consultation
• Policy Development
• Risk Management/Assessment
• Business Continuity Consultation
• Disaster Recovery Plan Consultation
  

What should the customer expect?

Services are available from 8:00 a. m. to 4:30 p. m. Monday through Friday.

How do we charge?

Please see the D I S Rate Sheet (EXCEL) for rate information.

Customer Responsibilities

• Identify agency contact for BCM issues
• Comply with state policies and standards
• Provide information for planning documents

Lead Time

Lead times vary and depend upon the details of the service needed.