What is the Service?

The E-Rate Program for schools and public libraries provides discounts and reimbursements to eligible entities for technology expenditures used to facilitate education of K-12 students and service library patrons. D I S assists schools and libraries in filing applications for the E-Rate program.

What is included?

D I S will assist customers in obtaining federal E-Rate Program support funds for the State of Arkansas.  The collection of these funds has the potential to exceed $15 million per year for the Arkansas K-12 schools and public libraries.  The level of support provided by the E-Rate Program is based on the poverty level of the school, which is determined by the National School Lunch Data and ranges between 20% - 90%. 

What should the customer expect?

• E-Rate training
• Assistance in filing applications
• Escalation of E-Rate issues
• Interceding with Program Administrators on behalf of Arkansas applicants
• Assistance in filing appeals
• Interfacing with Arkansas Legislators and Congressional Delegates

How do we charge?

DIS bills the Arkansas Department of Education and participating libraries at a rate of $80 per hour.

Please see the D I S Rate Sheet (EXCEL) for rate information.

Customer Responsibilities

• Approved Technology Plan covering the Program Year
• Letter of Agency
• Provide National School Lunch Data
• Provide forms as required by the program
• Respond to inquiries to assist in application review process
• CIPA Compliance

Lead Time

Lead times vary and depend upon the details of the service needed.