What is the Service?

Document Imaging and Content Management (eDOCS) captures and transforms static documents into digital images ready for storage and retrieval. Using our optional Workflow and Web Forms features, customers can update databases through an online interface, then route the information to others for approval, or insert it into a document repository for future retrieval. Document Imaging and Content Management provides additional functionality for information reporting and management.

Imaging Support services include:

• Business Analysis
• Business Process Modeling
• Data Modeling
• Data Integration
• Managed Query and Reporting
• Document Imaging Application Development; Software access licensing & support
• Imaging Workflow development & Software Access licensing
• Security
• Training

What should the customer expect?

Professionally trained personnel who will assist with the analysis, design, development, and support of capturing documents into electronic images for online storage, retrieval, and management of electronic images of documents in a secure environment. Our business hours are Monday thru Friday from 8:00 a. m. to 4:30 p. m. with after-hours support for critical problems.

How do we charge?

Please see the D I S Rate Sheet (EXCEL) for rate information.

Customer Responsibilities

Lead Time

Lead times vary and depend upon the details of the service needed.