Telephone Services
What is the Service?
D I S offers a wide variety of long distance service
options. Much of your critical business communications
takes place on a voice network, and it is simply
good business to have the best. D I S Long Distance
services include outbound long distance, international
calling, and toll fee services.
What is included?
- Monthly call detail
- Authorization code capabilities
- Network monitoring
- Call Center with 24 x 7 support
- Service Order
processing
What should the customer expect?
- 24-hour end-to-end network monitoring and disaster
avoidance, providing an exceptional 99.99%
uptime
- Long distance calling backed by centrally
managed customer service operations
- Crisp,
fast connections to an advanced fiber-optic network
How do we charge?
Please see the D I S
Rate Sheet (EXCEL) for rate
information.
Customer Responsibilities
- Provide accurate information for billing purposes:
- Report issues to D I S Call
Center
Lead Time
Five (5) business days for standard orders. Up to
two weeks for new toll free service.
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