What is the Service?

If you are already a subscriber to any D I S network data service, you are eligible for Networking Equipment Rental. D I S will rent equipment to customers that can send packets to the correct LAN segment, and propose other equipment solutions to meet your agency’s specific requirements.

What is included?

Equipment available for rent from D I S includes:

• Routers with security features
• Switches
• Firewalls
  

What should the customer expect?

D I S conducts network monitoring with eHealth and Spectrum, which are network management tools that pinpoint and correct problems and provide performance reports.

How do we charge?

Rates are based on the type of equipment needed. Please contact your Customer Account Representative for more information.

Customer Responsibilities

Before reporting “out of service,” please ensure all devices are plugged in and on. If problems occur, contact the D I S Call Center at 501.682.HELP.

Lead Time

Lead times vary and depend upon the details of the service needed.