What is the Service?

D I S has the ability to offer several voice mail features to our Centrex telephone service. Most organizations have invested in various types of messaging technology, each addressing a different business challenge. For example, information retrieval may be offered via Interactive Voice Response ( I V R ), while messaging is offered via voice mail. These technologies, typically from different vendors, seldom can communicate with each other. D I S Centrex Voice Mail solutions enable you to mix these various technologies.

What is included?

• Easy to use prompts
• Auto Attendant capabilities
• Storage of up to 30 messages
• Messages accessible from anywhere
• Enabled Voice Mail (E V M) Capabilities where available
• I V R capabilities

What should the customer expect?

• Standard Voice Mail
  • Easy and familiar messaging: All mailboxes are accessed through a simple to use, logical, and powerful Telephone User Interface ( T U I )
  • Seamless networked connections
  • Broad range of implementation and support options
  • Follow the link for an electronic version of the prompts that are used in our voice mail system
• Enabled Voice Mail ( E V M )
  • All of your messages, both voice and e-mail can be accessed in one location.
  • Listen, forward, or reply to voicemail messages using your multimedia P C.
  • The application generates an e-mail notification to any electronic address you specify. 
  • Send notifications to a desktop location, wireless PDA, or your digital cell phone. 
  • Saves time and money by eliminating the constant need to check for new messages.
  • Please click the link for E V M setup instructions.

How do we charge?

Please see the D I S Rate Sheet (EXCEL) for rate information.

Customer Responsibilities

• Provide accurate information to include the following:
  • Names
  • Telephone numbers

Lead Time

Five (5) business days for standard orders. Lead times can vary based on the complexity of the order.