What is the Service?

DIS provides a wide variety of applications management efforts to Arkansas government entities, including development and maintenance of websites. These services are performed by experienced business analysts and developers who utilize best practices of the Information Technology Industry.

What is included?

DIS provides website development at two levels:

Level I

The design of this site is very basic, containing customer provided graphics and content in a Word document. The website will contain a maximum of 10 web pages, up to 10 links, and up to 20 customer-supplied, web-ready graphics. This level of service could also be applied to a website redesign request, since the main content and structure would already exist.

Level of service includes:

1. Meet with customer to identify requirements
2. Develop timelines and recommendations
3. Develop project requirements and project goals
4. Establish site structure and basic navigation
5. Develop website prototype
6. Review site flow, standards compliancy, and accessibility with customer
7. Deploy website

Total Development Hours: 26
Total Price: $2,210.00

NOTE: The following tasks are not included in Level I website development:

• Design or edits to web graphics.  Graphics received are web-ready
• Interface with database or other application(s)
• Website Hosting
• Training

Level II

The design of this site is more involved, with the developer designing graphics and content for the site. The website will contain a maximum of 20 web pages, up to 20 links, and one (1) custom graphic or 20 customer-supplied, web-ready graphics.

Level of service includes:

• All levels of services listed under level 1
• Review site flow, standards compliancy, accessibility with customer
• Develop graphics and page content

Total Development Hours: 45
Total Price: $3,825.00

NOTE: The following tasks are not included in Level II website development:

• Interface with database or other application(s)
• Website Hosting
• Training

What should the customer expect?

Professionally trained experienced developers, business analysts, project leaders
Professional and personal customer service

How do we charge?

Please see the D I S Rate Sheet  for rate information.

Customer Responsibilities

Identify a customer contact person to work with DIS analysts in coordinating the service
Provide application requirement to facilitate design, development, testing, and implementation activities.

Lead Time

Lead times vary and depend upon the details of the service needed not to exceed eight weeks.

For Further Information or to request any service
Please contact your DIS account representative using the following information:
Phone: (501) 682-2701
Fax: (501) 682-4310
Email:  dis.customer.service@arkansas.gov