DIS Windows Desktop Support provides desktop and LAN services support onsite and by phone, and remote assistance to contracted agencies, boards, and commissions in the state of Arkansas. DIS Windows Desktop Support staff is also available to troubleshoot connectivity problems and refer them to the proper entities for a solution.
DIS Windows Desktop Support services include:
- System configuration recommendations
- File server configuration
- Workstation configuration
- Windows Operating System
- Software Installation
- Software Configuration
- Peripheral Setup
- Phones and PDA’s
Professionally trained technicians are available to quickly diagnose problems and offer resolutions Monday through Friday from 8:00 a.m. to 4:30 p.m. After hours support is available for critical issues.